We’re here to get members the care services they need
At YouthCare, we connect foster children and teens to care that addresses their unique needs and supports their whole health.
Quick tips
- Use the Member ID card for all care services
- Download a digital Member ID card on the Member Portal
- Call the 24/7 Nurse Advice Care Line at 844-289-2264 (TTY: 711) for after-hours support and guidance
- Connect to the right care with the help of the member’s GuidedCare Care Coordinator
- A rideshare service
- Explore telehealth and virtual care options
Covered medical care from trusted providers
Our large provider network is here for youth across Illinois, offering no-cost medical services to help every member get the care they need.
A primary care provider (PCP) is the member’s healthcare partner. For many of our young members, their PCP may be a pediatrician. That’s a provider who cares for the health of children and teens. You can find your PCP’s contact information or select a new PCP through the Member Portal.
A specialist is a doctor who cares for a certain health condition. Some examples are:
- Cardiologist (heart health)
- Orthopedic surgeon (bones and joints)
- Allergist (allergies and immune system)
- Dermatologist (skin)
If a PCP thinks a specialist is needed, the PCP will work with you to choose one. Members don’t need a referral to see in-network specialists.
Other medical facilities across the state are also in the YouthCare network. These include:
- Hospitals
- Urgent care centers
- Labs
Search for in-network providers that are near you with our Find a Provider tool.
Usually, members need to use providers in the YouthCare network. All care must be medically necessary to be covered.
Learn more about covered care in the Member Handbook.
Telehealth services
YouthCare makes it convenient to connect online with in-network providers. Members can access telehealth services from anywhere. Telehealth services include:
- Routine care and appointments
- Call the 24/7 Nurse Advice Care Line at 844-289-2264 (TTY: 711) for after-hours support and guidance
- Mental health services for youth age 13 and over
- Care for eating disorders
Learn more about telehealth and virtual care services.
Care for the whole member
Your YouthCare plan includes many benefits.
GuidedCare Care Coordination
Every member is assigned a Care Coordinator who provides one-on-one support. Care Coordinators work to help members get the care they need to live healthier. They help make care plans. They assist in finding specialists. They follow up on the member's care. Learn more about GuidedCare.
MindCare mental health care
Mental (or behavioral) health care is covered at no cost through YouthCare MindCare. This includes therapy, substance misuse care, hospital care, and any required prescriptions. We also provide specialized mental health support. Learn more about mental health coverage.
Pharmacy benefits
Members can get their prescriptions at no cost at any of our 1,500 in-network pharmacies. Get details about pharmacy coverage and how to fill prescriptions. To search for a nearby pharmacy, use our online Find a Provider tool.
Dental care
Good oral health makes members smile! And it lowers the future risk of developing certain medical conditions. These include gum disease and pneumonia. YouthCare covers exams and cleaning, along with many other dental care services. Learn more about dental benefits.
Vision services
YouthCare covers eye care visits. We also cover the member’s choice of either glasses or contacts. Members don’t need a PCP referral for routine eye care from an eye doctor. See the details about vision care coverage in the Member Handbook.