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Telehealth services

Connect with care anytime, anywhere

All YouthCare members have access to telehealth services. That means they can get certain healthcare virtually by connecting with a provider through a phone, tablet, or computer. It’s easy for members to get the care they need, when they need it and wherever they may be.

Telehealth is used for non-emergency care. This includes:

  • General and primary care
  • Mental health care
  • Chronic disease management

The member’s current primary care provider (PCP) or pediatrician may offer telehealth appointments. These visits can replace some of the care that's usually received in person—and members can continue to see the providers who know them best. Contact the member’s PCP or GuidedCare Care Coordinator to learn more.

24/7 care for all members

YouthCare partners with several telehealth services that offer around-the-clock access to care.

Teladoc logo

Members of any age can access an in-network doctor to get advice, a diagnosis, or a prescription. Get started at the YouthCare Teladoc page.

Blueberry logo

Members age 3 to 12 can get care from licensed providers through the Blueberry app. To enroll, call Member Services at 844-289-2264 (TTY: 711).

MindCare mental health services

YouthCare MindCare offers telehealth services designed to meet members’ unique needs. To enroll in any of these programs, call Member Services at 844-289-2264 (TTY: 711).

Brave Health logo

For members age 13 and up, Brave Health provides general mental health care.

Equip logo

The Equip Health program focuses on care and support for members with eating disorders.

Pyx Health logo

Members age 13 to 17 can enroll with the Pyx Health mobile app for 24/7 support for loneliness and depression.

More in-network telehealth providers

Many providers and health systems in the YouthCare network offer telehealth services.

  • Adventist Health
  • Blueberry
  • Carle Health
  • Community Health Care, Inc.
  • Cook County Health
  • Endeavor Health
  • Genesis Health System
  • Loyola Medicine
  • Mercyhealth
  • OSF Healthcare System
  • Quincy Medical Group
  • Rush Health
  • SIHF Healthcare
  • Sinai Chicago
  • Springfield Clinic, LLP
  • Teladoc
  • University Healthcare System
  • UW Health
  • Washington University Medical

  • Brave Health
  • Equip Health
  • Pyx Health
  • Chestnut Health Systems
  • Rosecrance
  • Thresholds